Question 1

When renting a car in Taichung Station, is it mandatory to use the driver's own credit card?

Accepted Answer

You can use someone else's credit card, but both the "credit card holder" and the "actual driver" must bring the original credit card used for the transaction and their original ID to pick up the car in person, and be listed as co-renters in the contract.

This process is to simultaneously verify the payer's authorization and the driver's legal driving qualifications, and is a standard procedure to protect you, gogoout, and the rental company.

Question 2

Do I need to pay a deposit when renting a car in Taichung Station?

Accepted Answer

When booking with gogoout, you will pay the entire rental fee upfront. Payment completion signifies the order is finalized and the vehicle is successfully reserved.

We recommend that you carefully review the rental company's policies before booking, or contact gogoout customer service for further confirmation.

Question 3

What insurance coverage is included in the car rental fee for Taichung Station?

Accepted Answer

The rental fee for Taichung Station vehicles includes mandatory vehicle insurance as required by Taiwanese regulations. However, the "deductible" and "business loss" expenses, which you will need to cover yourself, are not covered by the basic insurance.

Other insurance coverages, such as third-party liability insurance, theft insurance, driver and passenger insurance, and vehicle damage insurance, vary depending on the specific Taichung Station rental company. Detailed information on the insurance included with each vehicle will be provided in the vehicle description.

Question 4

What necessary documents are required when renting a car in Taichung Station?

Accepted Answer

For travelers holding Republic of China (Taiwan) citizenship, when picking up the car at Taichung Station, please bring the original of your ID card, the original of your valid driver's license, and the original of the credit card used for booking. For travelers from other countries, when picking up the car at Taichung Station, you will need to bring the original of your passport, the original of your valid driver's license from your country of residence, the original of your international driving permit or a translation in the local language (depending on the driving license regulations of the country where you will pick up the car), and the original of the credit card used for booking.

Question 5

What fees are included in the displayed car rental price for Taichung Station?

Accepted Answer

The car rental price you see for Taichung Station includes all necessary costs for renting a car in Taiwan, including business tax and all items on the rental insurance for the vehicle you choose.

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