Question 1

Do I need to pay a deposit when renting a car in Nantun?

Accepted Answer

When booking with gogoout, you will pay the entire rental fee upfront. Payment completion signifies the order is finalized and the vehicle is successfully reserved.

We recommend that you carefully review the rental company's policies before booking, or contact gogoout customer service for further confirmation.

Question 2

When renting a car in Nantun, is it mandatory to use the driver's own credit card?

Accepted Answer

You can use someone else's credit card, but both the "credit card holder" and the "actual driver" must bring the original credit card used for the transaction and their original ID to pick up the car in person, and be listed as co-renters in the contract.

This process is to simultaneously verify the payer's authorization and the driver's legal driving qualifications, and is a standard procedure to protect you, gogoout, and the rental company.

Question 3

What insurance coverage is included in the car rental fee for Nantun?

Accepted Answer

The rental fee for Nantun vehicles includes mandatory vehicle insurance as required by Taiwanese regulations. However, the "deductible" and "business loss" expenses, which you will need to cover yourself, are not covered by the basic insurance.

Other insurance coverages, such as third-party liability insurance, theft insurance, driver and passenger insurance, and vehicle damage insurance, vary depending on the specific Nantun rental company. Detailed information on the insurance included with each vehicle will be provided in the vehicle description.

Question 4

What necessary documents are required when renting a car in Nantun?

Accepted Answer

For travelers holding Republic of China (Taiwan) citizenship, when picking up the car at Nantun, please bring the original of your ID card, the original of your valid driver's license, and the original of the credit card used for booking. For travelers from other countries, when picking up the car at Nantun, you will need to bring the original of your passport, the original of your valid driver's license from your country of residence, the original of your international driving permit or a translation in the local language (depending on the driving license regulations of the country where you will pick up the car), and the original of the credit card used for booking.

Question 5

Is there a car rental service that allows you to rent a car in location A and return it in location B?

Accepted Answer

Some of our partner car rental companies offer a one-way rental service (rent in one location, return in another). You can check if this option is available in the "Rental Services (Pay on-site)" section when selecting a vehicle. If the rental company charges a one-way rental fee, this fee will be paid on-site upon pickup; online payment only requires the rental fee itself.

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