Question 1

What should you do if a vehicle accident occurs?

Accepted Answer

Please call 110 first to have the police handle the situation and notify the car rental company. To ensure your rights, please do not attempt to settle privately.

Question 2

What insurance coverage is included in the car rental fee for Zuoying?

Accepted Answer

The rental fee for Zuoying vehicles includes mandatory vehicle insurance as required by Taiwanese regulations. However, the "deductible" and "business loss" expenses, which you will need to cover yourself, are not covered by the basic insurance.

Other insurance coverages, such as third-party liability insurance, theft insurance, driver and passenger insurance, and vehicle damage insurance, vary depending on the specific Zuoying rental company. Detailed information on the insurance included with each vehicle will be provided in the vehicle description.

Question 3

What necessary documents are required when renting a car in Zuoying?

Accepted Answer

For travelers holding Republic of China (Taiwan) citizenship, when picking up the car at Zuoying, please bring the original of your ID card, the original of your valid driver's license, and the original of the credit card used for booking. For travelers from other countries, when picking up the car at Zuoying, you will need to bring the original of your passport, the original of your valid driver's license from your country of residence, the original of your international driving permit or a translation in the local language (depending on the driving license regulations of the country where you will pick up the car), and the original of the credit card used for booking.

Question 4

Do I need to pay a deposit when renting a car in Zuoying?

Accepted Answer

When booking with gogoout, you will pay the entire rental fee upfront. Payment completion signifies the order is finalized and the vehicle is successfully reserved.

We recommend that you carefully review the rental company's policies before booking, or contact gogoout customer service for further confirmation.

Question 5

When renting a car in Zuoying, is it mandatory to use the driver's own credit card?

Accepted Answer

You can use someone else's credit card, but both the "credit card holder" and the "actual driver" must bring the original credit card used for the transaction and their original ID to pick up the car in person, and be listed as co-renters in the contract.

This process is to simultaneously verify the payer's authorization and the driver's legal driving qualifications, and is a standard procedure to protect you, gogoout, and the rental company.

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Common Questions about Car Rentals in Zuoying

What should you do if a vehicle accident occurs?

What insurance coverage is included in the car rental fee for Zuoying?

What necessary documents are required when renting a car in Zuoying?

Do I need to pay a deposit when renting a car in Zuoying?

When renting a car in Zuoying, is it mandatory to use the driver's own credit card?

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