Taichung City Pony Car Rental  (HSR Taichung)租車介紹封面圖

Store

Pony Car Rental (HSR Taichung)

Tax registration name : 小馬小客車租賃股份有限公司台中營業所Tax ID : 99903000Mon-Fri 08:00 - 20:00 / Sat-Sun 08:00 - 20:00
小馬租車30年歷練最受肯定,衷心期盼:”小馬租車‧與您同行” 小馬租車台中高鐵營業所位於台中烏日區的鄰近烏日高鐵站,我們提供5人、7人、9人座等多樣化的車型,以滿足台灣、國際旅客不同的租車需求。 感謝您選擇小馬租車,讓我們成為您從台中出發的可靠租車夥伴。期待在未來的旅途中,為您帶來更多美好的回憶。 租車店家周圍地區:台中高鐵站 500公尺|新烏日火車站 1.7公里

About the Store
小馬租車已具國際知名度,深受外國在台機關企業之愛護指定小馬租車服務,台中旅遊差旅,來台中高鐵小馬租車最放心

Store Conditions
  • Charged loss of use fees if car damage
  • Driver license needs to be held more than 1 year
  • Driver license needs to be held more than 1 year (2 years for imported car)
  • Interior Disinfection
  • Return to different location with fee (please contact us)
  • The Lessee imported car shall be fully 25 years of age
  • Pick up with the paid credit card
  • No pets allowed in the car
  • Pickup and return at the store

Store Notice
  • Mileage Policy: Over 400 KM/Day, Every KM Charge 3 $
  • Fuel Policy: Same as pick up
  • Cancellation Policies: (Moderate) Free cancellation 6 days before the pick-up time. Cancellation made before 3 days of the pick-up time will refund 50% of the rent fee. No refund within 3 days prior to the pick-up time.

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Ratings and reviews


Overall Evaluation
5
Service Process
5
Service Attitude
5
Vehicle Cleaning
5

5

Singapore(新加玻)

不限廠牌 中型汽車

Very good

Reviewed at 2024-12-14


5

Taiwan (台灣)

不限廠牌 Compact Car

車子無煙味,乾淨清潔。

Reviewed at 2024-11-26


2.5

Taiwan (台灣)

不限廠牌 Compact Car

早班取車服務人員態度冷漠,無笑容,隔日還車,接車人員也差不多,下次應該不會使用這個平台了

Reviewed at 2024-09-16


1

Taiwan (台灣)

不限廠牌 Compact Car

態度超差 搞得像我欠他的 對他客客氣氣 他態度依然很差 這輩子絕對不會在找小馬租車 我也會幫忙推廣 不要找小馬租車

Reviewed at 2024-05-13


5

Taiwan (台灣)

不限廠牌 Compact Car

Good service.

Reviewed at 2024-01-09

The store reply:

Thanks you.

Reviewed at 2024-01-10


5

United States(美國)

不限廠牌 Compact Car

滿分好評 員工友善 流程順暢

Reviewed at 2023-12-06

The store reply:

謝謝您的好評,希望下次還能為您服務!

Reviewed at 2023-12-06


4.3

Singapore(新加玻)

不限廠牌 Compact Car

First timer booked Pony car rental service but was quite disappointed that Pony car rental didn't update their new address location to their users via email inform . After long finding , lucky met Taiwanese car park uncle nearby guide us the way to the new address . Overall exterior and interior of the car still ok . Gogoout should included the full motor insurance coverage packages for all users , hope to see improvement for the whole car rental process in near future . Thank you .

Reviewed at 2023-11-21

The store reply:

I'm really sorry that our English version has not been changed. Thank you for your reminder. I hope you will come to our service next time.

Reviewed at 2023-11-22


5

Hong Kong (香港)

不限廠牌 Compact Car

The rental process is smooth, the car is clean and new. Miles is a bit higher than normal for nearly year car. The location is very convenient, 10 mins walk from the HST station as described. The price is relatively lower than most of the car rental for international license driver like me. The back up cam for the car is useful in day time only, coz there is no assist light.

Reviewed at 2023-11-09

The store reply:

Most of our models are new cars, so please feel free to rent them. Thank you for your love for us. Then we’ll see you next time!

Reviewed at 2023-11-21


5

Australia(澳洲)

不限廠牌 Compact Car

Overall, we are very happy with the service provided. We arrived late to pick up the car and they stayed open for us to provide the keys. We also accidentally left our phone in the hire car and the staff member contacted us and delivered the phone at the railway station. Great service provided by the staff.

Reviewed at 2023-10-30

The store reply:

Thank you for your affirmation. Fortunately, we found the phone in advance to avoid the difficulty of getting it back later. Welcome to come again next time.

Reviewed at 2023-11-21


2.3

Taiwan (台灣)

不限廠牌 Compact Car

我的車因提前1日完成車廠修車,爰租車申請提前還車。 依據交通部訂的小客車定型化契約規定提前還車可申請退還剩下租金,且店家(小馬租車)小客車租賃契約書第六條亦規定得請求退還每滿一日部分之租金。 惟gogoout說明該公司只是網路平台,並非租賃業者,不適用政府規定。不得退費已違反政府及店家的規定,媒合平台不能走法律漏洞,否則無法保障消費者的權益,相關單位應正視此問題。

Reviewed at 2023-08-29

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