Reviews


Overall Evaluation
4
Service Process
5
Service Attitude
5
Vehicle Cleaning
4

5

Taiwan (台灣)

不限廠牌 小型汽車

車子年份都很新,開起來沒有心裡壓力,外出租車心情很輕鬆自然,不錯的選擇,在此感謝平台及車行的服務!

Reviewed at 2024-06-15


5

Taiwan (台灣)

不限廠牌 小型汽車

很讚的服務態度,車輛也粉出色粉辛,讚啦!

Reviewed at 2024-06-01

The store reply:

親愛的客人您好: 感謝選擇直航租車為您服務,您的鼓勵是我們成長最大動力。

Reviewed at 2024-06-04


4.3

Taiwan (台灣)

HYUNDAI STAREX

車輛較為老舊,行駛到一半故障燈亮起⋯會造成使用人感到安全上是否有影響,另車內清潔並不完善,還有襪子及酒瓶碎片

Reviewed at 2024-06-03

The store reply:

親愛的客人您好:感謝您選擇直航租車為您服務。 關於提到的車況在此與您做回覆: 1.故障燈突然亮起,是因為柴油濾芯需更換了,車況我們在出車前都有確認是安全的 2.車內的清潔我們會再加強細節檢查 感謝您的回饋,後續我們會確保車輛的完整給予更安心的乘車體驗,再次感謝您選擇直航租車為您服務。

Reviewed at 2024-06-04


5

Taiwan (台灣)

不限廠牌 小型汽車

店家服務親切,車子新,很值得推薦的商家!

Reviewed at 2024-04-27


1

Taiwan (台灣)

HYUNDAI STAREX

I would like to express my dissatisfaction with the recent car rental service provided by your company. The vehicle I rented was in poor condition, with the right door unable to open, leaving only one accessible door for passengers. This was inconvenient and potentially hazardous, especially for children and the elderly. Despite bringing this to your attention, no alternative was offered, and I was informed that I had chosen a cheaper option. Additionally, the windscreen was unclear in rainy conditions, compromising safety. Your customer service response was inadequate, ignoring my complaint. This lack of transparency and poor service is unacceptable. I expect a refund or explanation for this poor service. I never experienced such poor service and product before

Reviewed at 2024-03-04


4.8

Hong Kong (香港)

不限廠牌 中型汽車

以往都是租用其他大型租車品牌,首次光顧這類加盟店不免有些擔心服務水平,使用過後證明自己杞人憂天。店員態度親切招呼周到,獲分配的車輛是本田Fit型號,里數不算太高未足四萬公里,車況良好只有輕微花痕,唯一吐嘈的是車輪清潔程度只是一般,水撥水箱也未加滿要自行動手,但是租金比其他大型租車品牌便宜不少,所以將來有需要還會再來租車。

Reviewed at 2024-01-05


4.3

Taiwan (台灣)

不限廠牌 小型汽車

服務人員只有一人,還車時等待超過20分鐘,影響我的後續行程

Reviewed at 2023-06-12


5

Taiwan (台灣)

不限廠牌 中型汽車

服務親切車況好空間大謝謝

Reviewed at 2023-03-06


4.5

Taiwan (台灣)

不限廠牌 小型汽車

取車位置距離板橋高鐵站稍遠,建議可再詳細估算,以免消費者有時間急迫性,又路不熟,易造成危險!

Reviewed at 2022-11-03


5

Taiwan (台灣)

不限廠牌 中型汽車

服務態度佳 回覆訊息快速

Reviewed at 2022-09-23