CHIH-HANG Car Rental - Taipei Chengde

Rental was relatively smooth as a Singaporean driver. The staff were friendly and advised on the insurance as well. - It was surprising that there was no option for $0 excess insurance. There was the option to upgrade to Type B insurance which still had some excess payable and more coverage for the type of accident incurred. I bought $0 excess from Rentalcover.com which was cheaper but would definitely have been more troublesome to claim as it would not be direct coverage i.e. pay rental company first for any damages due then claim from Rentalcover.com. I had no incidents thankfully. - Do take note that International Driving Permit (IDP) is required, which can be obtained from AA Singapore for S$20. - Left-hand drive takes some adjusting to, I had to drive really carefully even as a experienced driver. Taipei City is NOT recommended for new or inexperienced drivers. - Do try to contact GOGOOUT or the rental company beforehand to find out more about insurance coverage. Klook did have some rental packages offered with $0 excess though not sure how accurate. Key gripes: - The rental company did not have child seats available even though I had requested earlier as a previous renter had not returned their car on time and hence no child seat - The rental company did provide another 3rd party company for us to rent the 2 child seats required. However, this was a 10-minute drive away to quite a narrow road and rental was TWD1800 for approx. 2.5 days, which was more pricey than expected. I also had to return the child seats first as there was also a security deposit of TWD10,000 (if there are any stains etc, be prepared to be penalised) - When returning the car, the rental company was empty as the staff were at a meeting. Luckily, I had the Whatsapp number of the rental company and was able to contact them. There was around a 10-15min delay still while waiting for them though, and do be sure to park the rental car properly outside the rental store to not block the right-turn into the road (switch on hazard lights!) All in, it was a fairly smooth rental process but be prepared to converse in Mandarin only (expected). Language barrier may be there for non-Chinese Singaporeans. I would likely rent the car in another county next time e.g. Yilan to avoid driving in Taipei City as peak hour traffic is a nightmareeee

Reviewed at 2025-01-09

下訂單時看錯天數，克服很迅速地協助重新下了新的訂單，且全額退款!服務跟處理態度都很好~此次預定的寵物地墊味道有點重以外其他都很好!

Reviewed at 2024-12-12

Staff was friendly, courteous, and meticulous in going through the details of the rental contract and the car condition with me. She even recommended me places to visit. Overall fuss free. Do give yourself about 20-30 minutes from the time visiting the rental store to complete the procedures and get the car.

Reviewed at 2024-09-16

服務很好，汽車很整潔。

Reviewed at 2024-04-01

Good staff and service with great support for foreigners like us. I will come back for renting again if having a chance to visit Taipei.

Reviewed at 2024-03-02

the car was quite old but overall ok

Reviewed at 2023-08-14

取車還車流程非常慢，每次達45分鐘以上，店內只有一人做事，車輛很多地少都碰花了，車頭大燈亦是壞的，夜間亦只能開車頭高燈代替，從未在其他租車公司碰上以上事情

Reviewed at 2023-08-13

解說詳細 服務周到

Reviewed at 2023-08-03

台北那台車子外觀較舊也有很多傷痕生銹內裝較髒，冷氣也不足但租車不要求那麼多能走就算了 開到花蓮出發到台東半路先是沒冷氣最後沒動力發現水溫超高停到一旁找店家處理，還好的是全市也有分店花蓮那邊立即發另一台車過來更換，但壞車地離花蓮市區有點遠等待需時錯過了台東的氣球節乘坐環節…… 希望店家多保養車子減少壞車這種情況發生

Reviewed at 2023-07-31

我們租的車他貼了隔熱紙 影響駕駛，因為根本望不到左右，晚上開車更辛苦

Reviewed at 2023-04-19