UMUIレンタカーおもろまち店

was disappointed by service staff when picking up our car. service staff is very inflexible, does not speak English which made it very difficult to communicate. Service staff instructed us to top up the car before returning the car. we top up the car when we were apportimately 5 to 6 km to the car depot to return the car. when we arrived he requested to see the top up receipt we we did. he then said that we did not top up at the nearest fuel station and add that topping up from fuel station further away use up petrol and there not a full tank. it was totally unfair of him to said that. We end up having to pay additional JPY1185 for not using the nearest petrol station. Not good at all!!

於 2026-04-24 評價

very good.

於 2026-04-03 評價

The car rental location was conveniently situated right next to the hotel, which made everything very easy. The staff were also very friendly and helpful, making the experience even more pleasant.

於 2026-01-13 評價

第一次在gogoout上租車，很是緊張。媒合到了一家UMUI的租車公司，取車還車過程都很順利，接待人員只會簡單的英文但透過手機翻譯軟體，仍然可以溝通良好；比起最常租車的OTS，UMUI的車款也頗多，暑假期間也比較容易租到適合的車子，最重要的是費用便宜不少。本次的經驗很好，未來會再循此模式租車。

於 2025-09-18 評價

希望工作人員可以增加一些溝通語言 例如:中文

於 2025-09-13 評價

租車的時候服務人員有點冷漠，還車的時候換了一個人，好很多。 車上的導航機觸碰不良，外接了一台導航設備，但是很難用，全程都用自己的手機導航，建議裝個手機架比較實在。

於 2025-08-25 評價

除了店員不太會講英文外 其他都很不錯 光便宜就大贏其他租車行了~

於 2025-08-19 評價

很熱心細心的服務，讓人感到很周到，也很有耐心的不斷重複解說，讚👍

於 2025-08-19 評價

提前租車可以享受優惠價錢，中途還能變更，線上客服一天內都能回覆訊息，要注意自己的EMAIL，可以比價各車行，找到自己喜歡的車子，現場交車也很快速，值得信任推薦的平台

於 2025-08-12 評價

good

於 2025-08-11 評價