Question 1

Does Ocean Star Rent A Car offer pick-up and drop-off service?

Accepted Answer

Yes, Ocean Star Rent A Car offers shuttle service at 나하 공항、모노레일 - 아카미네역. Please confirm the meeting point and time with the car rental company after making your reservation. The reservation confirmation email will contain the car rental company's contact information.

Question 2

Does Ocean Star Rent A Car offer Chinese language support?

Accepted Answer

Yes, Ocean Star Rent A Car offers car rental services in Chinese, allowing you to communicate seamlessly when renting a car overseas. Gogoout also provides Chinese customer service support at the pick-up location if you need assistance.

Question 3

Can I cancel my car rental reservation at Ocean Star Rent A Car?

Accepted Answer

Yes. Full refund is available if cancelled 6 days or more before pickup; a 50% refund is available if cancelled 3 days or more before pickup. No refund will be issued if the above conditions are not met.

Detailed refund terms will be displayed on the booking page.

Question 4

What driver's license documents are required to rent a car in Japan?

Accepted Answer

To rent a car in Japan, you will need your original Taiwanese driver's license, a Japanese translation of your driver's license issued by the Motor Vehicle Office or JAF, and your passport. All three are required. It is recommended to obtain the translation before departure to avoid being unable to pick up the car on-site.

Question 5

What insurance is included in the car rental fee for Ocean Star Rent A Car?

Accepted Answer

All vehicles listed under Ocean Star Rent A Car come with basic insurance as required by Japanese law. Deductibles and detailed coverage vary by vehicle; please refer to the individual vehicle registration card for details. For complete exclusions, you can purchase the Super Peace of Mind Plan on gogoout, which waives the deductible for vehicle damage and covers NOC (Normally Insured) business loss charges, giving you greater peace of mind when renting a car.

Question 6

Can I rent a car at Ocean Star Rent A Car and return it somewhere else?

Accepted Answer

Ocean Star Rent A Car currently only offers pick-up and drop-off at the original store and does not support rental by one party and return by another.

Question 7

What vehicle configurations does Ocean Star Rent A Car offer?

Accepted Answer

Ocean Star Rent A Car offers the following equipment: 성장형 카시트. Some items are limited in quantity or may require an additional charge; it is recommended to select these items when making a reservation or check with the store beforehand to confirm availability.

Question 8

How is the late return fee calculated for Ocean Star Rent A Car?

Accepted Answer

If you return the car after the agreed time, Ocean Star Rent A Car will calculate the overtime fee according to the vehicle's overtime policy. If your plans change, it is recommended that you contact the dealership or gogoout customer service in advance to coordinate and avoid additional charges.

매장 설명
가게 정책	Charged loss of use fees if car damage Charged diminished value fees if car damage Interior Disinfection Pick up with the paid credit card Call store staff for pick-up when you arrive Insurance upgrades can be purchased on-site. Child seat available (Next step)
매장 공지	픽업 시간 6일 전까지 무료 취소 가능. 픽업 시간 3일 전까지 취소하면 렌트 요금의 50%를 환불. 픽업 시간 2일 전부터는 환불 불가..

Ocean Star Rent A Car

이용자 리뷰

자주 묻는 질문

gogoout

렌터카 회사

이용 안내

미디어 보도

서비스 규정

결제 방법

팔로우하기